Great News! New Contact Option
We would love to hear your feedback regarding your Acorn Stairlift.
Acorn Club is now the fastest way to contact us. Sign into your Acorn Club account and select the ‘Contact’ button to send a message instantly to Acorn.
With an Acorn Club account, you can view all of your stairlift information in one place. You also have the ability to purchase a cover for your stairlift, view invoices, contact a stairlift representative, schedule a service visit and more. We have implemented this helpful tool to assist Acorn Stairlifts owners in staying organised and connected.
Acorn Cover Options
Acorn has an extensive network of stairlift technicians and installers who ensure comprehensive service throughout the U.K.
Our Acorn cover options allow all of our customers to get their stairlift protected in the case of a breakdown or any stairlift service situation.
Maintenance & Repair
Maintenance and aftercare are top priorities at Acorn. Should anything be wrong with your stairlift, our 24/7, 365 days-a-year customer service is always there to provide you with the assistance you need.
If there is anything wrong with your stairlift, our customer service is ready to help and advise you.
Complaints
Our Acorn Service Team strives to provide a comfortable and high-quality installation and service experience. However, if you are not satisfied with our service or your needs have not been met, please send us a message and we’ll take care of your problem shortly.
Filing a ComplaintOther Services
Recommend a Friend
Recommend Acorn stairlifts to your acquaintances and friends and receive up to £700. In appreciation for introducing a friend and helping someone you know, we will send both you and the new owner a monetary reward with our compliments if they go on to buy or rent a stairlift from Acorn.
Discover how you can earn cash with our Recommend a Friend initiativeResale
As stated in the original contract of sale, as manufacturers of stairlifts, we do not buy back unwanted stairlifts.
We do have a well-developed scheme for customers whose stairlift is no longer required. We aim to guide and assist you through the process of selling your lift privately.